You can cancel your subscription at any time.

Please note that you cannot modify or cancel an order that has already processed. Orders are processed immediately after the weekly cutoff, which is always 23:59 on Wednesday for delivery the following week.

Follow these steps to cancel the subscription feature on your account:

On a desktop or laptop computer:

Log in to your account and visit your Plan Settings page
Scroll down and click on "Deactivate My Plan" in the Status section
Select one of the options or click "Cancel Anyway"
Choose your reason for cancelation
Click on "Deactivate Now"

On a mobile device:

Log in to your account
Click on the horizontal lines in the top righthand corner of the page
Click on "Settings"
Once on the Settings page, click on the drop-down arrow at the top and choose "Plan Settings"
Scroll down and click on "Deactivate My Plan" in the Status section
Select one of the options or click "Cancel Anyway"
Choose your reason for cancelation
Click on "Deactivate Now"

About Factor

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MANAGING MY SUBSCRIPTION

ABOUT MY BOX

MEALS AND ADD-ONS